New Delhi: Unified Payments Interface (UPI) services in India experienced a significant disruption on Thursday, causing widespread inconvenience to users. The outage impacted major banks including HDFC Bank, State Bank of India (SBI), Bank of Baroda, and Kotak Mahindra Bank, with thousands of users reporting failed transactions.
According to the outage tracking platform DownDetector, over 2,147 users lodged complaints regarding payment failures. With millions of Indians relying daily on digital payment platforms such as Google Pay, PhonePe, and Paytm, the interruption led to delays and frustration for users unable to complete their transactions.
Many users took to social media to express concerns, urging authorities and banks to resolve the issue swiftly.
I'm extremely disappointed wit Bank of India. Almost every time I try to make a UPI payment, their server is down fr 22 out of 24 hours. This has becme frustrating and unacceptable. I’ve decided tht frm today, I will close my account with Bank of India. Thank you @BankofIndia_IN pic.twitter.com/IFYxvZh8Sm
— lilbroken (@lilbroken_19) August 7, 2025